Shipping & Delivery Policy
Effective Date: July 2026
Thank you for shopping with Songaro.in.
We create personalized digital songs handcrafted exclusively for you. Please read our Shipping & Delivery Policy carefully before placing your order.
1. Digital Delivery
All products sold on Songaro.in are digital products. No physical product will be shipped.
Your personalized song will be delivered digitally to the WhatsApp number and/or email address provided during checkout.
2. Delivery Timeline
| Order Type | Estimated Delivery Time |
|---|---|
| Prepaid Orders | Within 24–72 Hours |
Most personalized songs are delivered within 24 hours.
However, during weekends, public holidays, peak seasons, festivals, or periods of exceptionally high order volume, delivery may take up to 72 hours. We always strive to deliver your order as quickly as possible without compromising quality.
3. Delivery Method
Your completed personalized song may be delivered through:
Once delivered, you can easily download and save your song on your device.
4. Incorrect Contact Information
Please ensure that your WhatsApp number and email address are entered correctly before placing your order.
Songaro.in is not responsible for delivery delays caused by incorrect or incomplete contact information provided by the customer.
If you notice an error after placing your order, please contact us as soon as possible.
Support: support@songaro.in
5. Delayed Delivery
If you have not received your personalized song within the expected delivery timeframe:
- Please check your WhatsApp messages.
- Check your Email inbox, Spam, Promotions, or Junk folder.
If you still cannot locate your order, contact our support team and we will assist you promptly.
6. Re-Delivery
If your delivered file is accidentally deleted, lost, or inaccessible, you may contact our support team within 7 days of delivery and we'll gladly resend your personalized song.
7. Customer Support
For any delivery-related questions or assistance, please contact us:
Email: support@songaro.in
We aim to respond to all customer queries as quickly as possible during our business hours.
8. Important Information
Delivery time begins only after:
- Successful payment confirmation.
- Submission of all required personalization details.
Incomplete or missing information may delay the creation and delivery of your personalized song.
Since every song is handcrafted specifically for each customer, we appreciate your patience while our creative team prepares something truly special.